Refund Policy

General Policy

At Ivy Languages International, we encourage students to review program details carefully before enrollment. Refund eligibility depends on the program type, schedule, and level of participation.

Eligibility for Refunds

• Refund requests must be submitted before the program officially begins
• No refunds are provided once classes or sessions have started
• Missed classes are non-refundable

Online & In-Person Programs

• Online programs follow the same refund eligibility guidelines
• In-person classes may include administrative or material fees that are non-refundable
• Program transfers may be considered on a case-by-case basis

Special Circumstances

In rare situations such as medical emergencies or unforeseen events, refund or credit requests may be reviewed at our discretion. Supporting documentation may be required.

Processing Time

Approved refunds are processed within a reasonable timeframe and returned using the original payment method whenever possible.